Support
Ridewealth Assistant
Frequently Asked Questions
- How do I track mileage? — Tap the Mileage tab, enter your start and end readings, and submit. Your entries are organized by month.
- How do I change my mileage rate? — Go to the Taxes tab and select your rate from the Mileage Rate dropdown.
- Can I export my data? — Yes. Go to User > Exports to download your mileage, income, and expense records as CSV files.
- How do I switch between dark and light mode? — Tap the sun/moon icon in the top right of the app bar. The app also follows your device theme by default.
- How do I delete my account? — Go to User > User Profile > Delete Account. You can also visit our account deletion page.
Troubleshooting
- App won't load or crashes — Try closing and reopening the app. Ensure you have a stable internet connection.
- Subscription not recognized — Go to User > User Profile and tap Restore Purchases. If the issue persists, contact us below.
- Forgot password — Tap "Forgot Password?" on the sign-in screen to receive a reset link via email.